As needs change over time, it may become necessary for a resident to require a higher level of care. Goondee is fully equipped for residents needing to move between different levels of care. This process is always done in consultation with the Resident, their relatives and their medical and care team.
We promote and maintain the health and well being of the residents by providing a living environment that is homelike, clean and safe in which residents can feel comfortable and secure. We establish safe, therapeutic and flexible routines that maximize residents potential for independence. Maintaining the link between family, friends and community enriches the quality of life for the resident and their families.
Staff are provided with a fulfilling and safe working environment with experienced and aspiring management that provide consistent, ongoing training and support. Staff strive, working as a team to continually improve the services the home provides in a efficient, professional and compassionate manner.
The Judging process for the 2014 Australia Achiever Awards for Australia’s Retirement & Care Services category was completed on the 12th February. Goondee Aged Care was awarded NSW State Winner - Retirement & Care Services category.
Now into its seventeenth year, the Australian Achiever Awards are an independent, unbiased award system based on assessment ratings from a business’s own customers – an indication of a well run business where satisfied customers are a sign that business is healthy, worthy of praise and increased custom. The award system focused on seven criteria, each scored separately, namely: Time Related Service, Addressing Client Needs, Care & Attention, Value, Attitude, Communication and Overall Perception.
Click here for the official media release which contains comments from current residents and family.
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